Rob’s great attitude towards change makes the Shared Value of ADAPTABILITY part of his daily life. He believes change is a key element of Adaptability and that “either you can resist change and it will happen without you, or you can embrace change and have the opportunity to influence it.”

Adaptability to Rob means not just doing enough to get the job done, but to ”thrive in your abilities and constantly look for other opportunities to do your job.” He feels the end result is improvement for the individual as well as the company.

Rob believes the Rocket Values are important to the company because “values define a person’s character and who they are. Since our people deal with customers directly, having our employees living the values reflects favorably on the company.”